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Over the past few months, we’ve focused on improving what matters most: making our Bitrix24 apps faster, more reliable, and easier to use in everyday workflows.
This release is based on real customer feedback. We analyzed support requests, identified recurring challenges, and improved the areas where teams spend the most time.
The result is our biggest update yet.
Across four applications, we’ve introduced improvements that reduce manual work, increase transparency, improve automation, and make daily operations more predictable.
This release includes major updates for:
Let’s explore what’s new.
The Biggest Bitrix24 Apps Update Yet
How to Update Your Applications
Need a Custom Bitrix24 Solution?
Maps Mobile helps sales teams, logistics managers, and field employees manage customer locations directly inside Bitrix24.
Visualize customers, plan routes, manage territories, and monitor field operations—all from one place.
This update focuses on three key areas: stability, transparency, and performance.
Maps Mobile now uses Google’s latest Maps platform architecture, ensuring better performance and compatibility with future Google updates.
We’ve also upgraded route calculations with Google Routes API.
Benefits:
The result is a smoother experience, especially for portals with large amounts of CRM data.
Managing synchronization is now easier with the new Service section.
Administrators can:
Instead of guessing whether synchronization works, you always know the current status.
Synchronization problems no longer require waiting for technical support.
Maps Mobile can now detect stalled processes and provide a one-click recovery option.
The recovery function only appears when synchronization has actually stopped, preventing accidental interruptions during large data operations.
Address synchronization has become more resilient.
If Google temporarily limits requests, Maps Mobile automatically pauses and continues processing later.
Progress is saved, so interrupted operations resume from the current point instead of starting again.
This reduces processing time and unnecessary API usage.
Technical errors are now translated into understandable actions.
Whether the issue is an expired token, invalid API key, or exceeded quota, users receive clear explanations and guidance on what to do next.
Many common issues can now be solved without contacting support.
The update also includes:
Maps Mobile is now faster, easier to maintain, and more reliable for daily field operations.
Check Company by NIP has evolved from a Polish company lookup tool into a complete European company verification solution.
With this update, teams can find, verify, and update company information directly inside Bitrix24—without switching between multiple external databases.
Whether you’re creating a new customer record, checking a supplier, or updating CRM information, verified business data is now available in just a few clicks.
Company search is now more flexible.
You can find businesses using:
The application connects with official registries and automatically collects available company information.
Your team spends less time searching for data and more time working with customers.
The application retrieves information from reliable sources, including:
Additional countries can be enabled as your business expands internationally.
Before adding information to CRM, users can preview company details:
This helps prevent incorrect or duplicate CRM records.
Different registries may sometimes provide different information.
Instead of automatically selecting one value, the application highlights differences and allows users to choose the correct information before saving.
Your team stays in control of the data quality.
Every Bitrix24 portal has its own structure.
The updated application allows you to decide exactly where information should be saved.
Data can be mapped to:
You can even store additional business information, such as PKD codes, in custom CRM fields.
Company verification is now available where your team already works.
Inside Bitrix24 CRM cards, users can:
During deal creation, users can quickly find and attach the correct company without leaving the workflow.
The application now uses intelligent caching for faster repeated searches.
If one external registry is temporarily unavailable, the system continues working with other available sources instead of stopping the entire process.
The application now supports nine interface languages, including:
Additional improvements include:
Check Company by NIP helps businesses maintain cleaner CRM data, reduce manual entry, and work with reliable company information faster than ever.
SMS remains one of the most effective customer communication channels.
However, traditional SMS workflows often create a problem: companies can send messages, but customer replies stay outside the CRM.
This update changes that.
SerwerSMS Integration now transforms SMS into a two-way communication channel directly inside Bitrix24.
Incoming SMS messages are now added directly to the CRM timeline.
Managers can:
If a contact is connected to multiple CRM entities, messages are automatically linked to the relevant records.
Incoming messages are collected automatically in the background.
No manual checking.
No additional tools.
No missed replies.
Your team can focus on conversations instead of monitoring systems.
Network issues or provider retries can sometimes create duplicate messages.
The updated integration automatically detects repeated messages and saves only one version in CRM.
Your communication history stays clean and organized.
Replies are matched not only by phone number but also by the original SMS conversation whenever possible.
This prevents messages from being attached to the wrong customer or deal—even when multiple conversations are active.
Delivery information now comes directly from the mobile carrier.
Managers can see whether a message was:
This allows teams to react quickly when communication problems occur.
The update also includes:
SerwerSMS Integration turns SMS from a simple notification tool into a complete customer communication channel inside Bitrix24.
Managing employee vacations and absences shouldn’t depend on spreadsheets, manual calculations, or endless approval chains.
With this update, HR Data / Holidays / Day Offs becomes a more transparent and automated solution for managing leave processes directly inside Bitrix24.
We’ve improved leave calculations, approval workflows, notifications, and reporting to make HR processes easier for employees, managers, and HR teams.
Leave requests and approval updates can now be shared through the Bitrix24 Activity Stream.
Companies can choose how notifications work:
Employees and managers always know the current status without searching through emails or separate systems.
Manual vacation calculations create unnecessary work and increase the risk of mistakes.
The updated application automatically considers:
Employees get accurate leave balances, while HR teams avoid repetitive manual calculations.
Changes to current settings should not affect previous periods.
The updated system protects completed leave periods from automatic recalculation.
This ensures:
Your past data stays unchanged.
A dedicated Leave Calculation section gives HR specialists more control over employee balances.
Users can:
Approval chains become more complicated as companies grow.
The updated application now follows real organizational structures and automatically routes requests to the correct manager.
Examples:
No more approval loops.
No more requests sent to the wrong person.
No more self-approvals
The updated HR Data solution helps companies replace manual processes with a structured workflow inside Bitrix24.
Employees get transparency.
Managers get visibility.
HR teams get automation.
Less paperwork.
Fewer calculations.
More time for people-focused work.
All improvements are already available in the latest versions of our Bitrix24 applications.
Updating is simple.
When a new version becomes available, your Bitrix24 portal will display an update notification. Administrators can activate the latest version with one click.
No complicated setup.
No additional installation.
No developer involvement required.
Our support team is ready to help.
If you don’t see the update notification, need assistance with permissions, or want guidance on new features, we’ll help you get everything configured correctly
Ready-made applications solve many common challenges.
But every company has unique processes, integrations, and requirements.
When standard solutions are not enough, our team helps businesses build custom Bitrix24 solutions tailored to their workflows.
Our experts are ready to answer your questions and recommend the right solution.
Need functionality that doesn’t exist yet?
We design and develop applications that integrate naturally into your Bitrix24 environment—from internal tools to advanced automation systems.
Connect Bitrix24 with the platforms your company already uses:
We adapt Bitrix24 workflows to match your business processes:
Our applications help companies automate everyday processes faster and more efficiently.
But when your business needs something unique, we can turn that idea into a working Bitrix24 solution.
Whether you need a custom application, complex integration, or workflow optimization, our team can help build a system that works the way your business works.
Let’s create a Bitrix24 environment designed around your goals.
