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Website Support

Full support and enhancement of websites. Secure and maintain the functionality of your online platform.
Our Approach
The services of our specialist team, managed by a project manager, will be accessible to you at all times.The project manager not only develops the action plan and assigns tasks to the experts but also ensures the quality of their work. You receive a turnkey service, allowing for quick and efficient resolution of any arising issues.

What can we do for you
Provide regular website support
Ensure continuous content updates
Consult on website functionality across various CMS platforms
Perform coding and programming tasks
Develop design elements and execute redesigns
Monitor website performance
Even if you are not currently interested in search engine optimization because your site has good rankings, or if your strategy focuses on paid traffic (such as contextual or targeted advertising), your website still needs to be regularly updated and maintained with current materials.

In case you require information support, our team is always prepared to add and update content on your website.Although content writing and design creation are separate services, we can easily coordinate and carry out both for your convenience. Our team includes experienced project managers, content managers, copywriters, and designers.

What’s included in informational support:

  • Posting texts, photos, videos, and banners.
  • Modifying menus and sections.
  • Uploading products.
What you get:

  • The ability to administer your resources on a regular basis.
  • Confidence that the resource updates will be under control.
  • Content updates according to the technical specifications.
Let us handle all your technical support needs, so you can avoid the headaches of website downtime and hosting challenges.

By choosing web management for your resource, you are making a wise investment in your business. Our specialists ensure that your site is always accessible. Your clients and revenue are protected from hacker attacks, keeping everything running smoothly. Page availability is maintained to avoid any misunderstandings.
What’s included in website technical support:

  • Monitoring resource functionality
  • Updating plugins, modules, and PHP
  • Renewing domain and hosting
  • Backup and restoration in case of data loss
  • Antivirus protection and virus removal
What you get:

  • Prompt response to technical issues
  • Quick identification of vulnerabilities
  • Restoration of site functionality in case of failure
  • Reliable backup storage
  • Confidence during server migration or CMS changes
  • Excellent infrastructure for scaling and developing your resource
Programming includes both backend and frontend development. Backend development focuses on creating the server-side components to ensure the site functions properly.Frontend development is aimed at the user interface and interaction (a simple example is a contact form).

Layout design involves creating the visual part of a web page based on a preliminary mockup. The mockup, with its graphical and textual content, is transformed into a product written in HTML and CSS through layout design.
What’s included in website layout and programming:

  • Modifying the layout of individual blocks
  • Creating contact and feedback forms
  • Integrating external services (e.g., payment systems)
  • Exporting/importing data (catalogs, applications, price lists)
  • Updating the content management system
What you get:

  • Streamlined mechanics for all processes on the site (e.g., product management in an online store, booking form submission)
  • Database connectivity
  • Proper user authentication
  • A reliable security system
How can we help?
Allow us to guide you in making a decision and addressing all your queries. We will tailor an offer specifically for you.
Valerie Vavulo
Customer Service Specialist
Ask questions
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Advantages of partnering with mediaSol digital agency
1
Experience
Our experience allows us not only to resolve issues but also to anticipate them. We know how to identify vulnerabilities and prevent critical technical situations.
2
Healthy Perfectionism
Our team is focused on long-term collaboration and approaches work with maximum responsibility and precision. This applies to both technical and informational support.
3
Organization
Your requirements will be addressed by a team-based approach, not just individual experts. Everything is carefully planned and synchronized. You will have a dedicated manager to guide you through the process.
4
Willingness to Listen
We offer more than just a personalized approach; we have a genuine willingness to listen to our clients' concerns. Our experienced specialists know how to explain complex technical issues in simple terms.